FREQUENTLY ASKED QUESTIONS

MEMBERSHIPS

Everything that a student needs, including digital lessons, Teacher Live!, practice questions & solutions, sample projects, mock exam papers and more!

Each of these features are discussed in more detail right here!

This is the price for the entire school year!

This one-time payment gives full, unrestricted access to all of the resources on this site until the end of the school year (30th June).

A detailed comparison can be found right here!

We give every member 24 hours to check out all of our resources and features and, if you don’t like what we offer, you can ask for a full refund – no questions asked!

Good question! As we value the importance of student privacy, we do not collect any personal information about our members but instead use email addresses to distinguish between students.

Therefore, simply repeat our very quick signup process for each student, using a different email address each time!

We do not automatically renew memberships at the end of the school year (in case 3rd years forget to turn it off!).

Instead, we send 1st and 2nd years an email shortly before their membership is due to expire with details on how they can renew.

Simply checkout as you would if you becoming a new member.

There’s also no need to create a new account if you checkout while logged in.

Not at all!

If you purchase a membership while still having an active membership,  your membership will be extended until the date shown.

Yes!

Teachers can obtain a free teacher account with a school licence.

Individual accounts are instead for students only.

No problem!

You can reach out to us either on Teacher Chat or at [email protected].

WEEKLY CLASSES

Our classes are typically broken into the following five stages.
1) RETENTION

The first 5 – 10 minutes are spent checking if each student recalls and still understands the material from the previous week’s class.

This is of particular importance if the material of the current class directly relies on a deep understanding of the material from the previous class.

2) NEW CONCEPTS

The teacher then introduces and explains the new concept(s).

Throughout this stage, the teacher will be frequently checking each student’s understanding by asking them questions.

3) KNOWLEDGE CHECK

Before jumping into practice questions, the class will then spend 5 minutes going through one of our own custom-made “Knowledge Checks”.

These quizzes consist of quick-fire questions which give the teacher immediate feedback as to whether the new material has “clicked” or not.

Based on the results of this quiz, the teacher may also decide to briefly return to stage 2 again above before proceeding to stage 4 below.

4) PRACTICE QUESTIONS

The teacher will then check each student’s understanding of the material by assigning some practice questions. This is typically done in three parts:

a) The teacher alone will go through the solutions to some questions.

b) The teacher & students will then go through the solutions to some questions together. The teacher will ask one student how to do the first step of a question, then another how to do the next step etc.

c) The students will then go through a question or two in full by themselves. The teacher will continuously ask students how they are getting on and will encourage them to ask for help if they get stuck.

5) REFLECTION

In the last five minutes, the class as a whole will discuss how confident they feel in this new material.

The teacher will also provide additional practice questions for students to attempt in their own time.

Students will also be reminded that, if they get stuck attempting any of these questions, they can ask for immediate help on Teacher Live! or Teacher Chat while that issue is fresh in their mind rather than waiting until the next class.

This structure is very flexible and may differ in certain classes depending on the material that is being discussed.

Absolutely!

However, as we keep our class sizes small, we may not have any timeslots remaining once terms starts.

The sooner, the better!

We offer the ability to create an additional timeslot for a group of students to be given at a time that suits that group.

Therefore, if many of your classmates/friends feel that they would benefit from having such classes, let us know at [email protected] and we’ll create that timeslot for your group!

The price of each of our weekly classes is €10, i.e. a total of €300 for the year-long course consisting of 30 classes.

A detailed comparison can be found right here!

Our classes are a maximum of 8 students in size.

All of our classes are given by Dr. Ciarán Kenny.

Typically 50 minutes, but we’re not very strict on that.

If Mr. Kenny feels that a few extra minutes will greatly help students with their understanding, he will gladly keep going!

We will send you an email within 24 hours with the details of how you can login and access all of the membership resources.

Yes!

All classes will be recorded and can be accessed from your dashboard at your convenience.

Our classes are part of a year-long course and therefore cannot be booked separately.

If you instead wish to obtain support occasionally throughout the year, we recommend booking our one-to-one grinds.

Our classes take place on Google Meet.

If you are accessing the grind on a computer, there is nothing to do as the link that we provide to join each class will open in a browser.

If you are instead accessing the classes via a tablet or smartphone, we recommend installing the Google Meet app for that device [Android] [iOS].

No!

We understand that some students may feel uncomfortable showing their face in an online setting.

However, at the same time, some parents and guardians may insist that their child keeps their camera on so that the teacher can check that the student is paying full attention throughout the class.

Therefore, if a student chooses to keep their camera off, we shall assume that they have the permission from their parent or guardian to do so. 

Please also note that, although all of our classes will be recorded so that they may be rewatched on-demand, the student’s face is never recorded (for privacy reasons).

Instead, only the teacher’s screen, face and voice are recorded.

Yes!

These classes are live, not recorded.

Likewise, they are classes, not lectures.

If a student’s microphone is turned off, there would be no benefit to watching those classes live.

Asking and answering questions are a primary focus of these classes, and this would not be possible if a student’s microphone is turned off.

Note that, although all of our classes will be recorded so that they may be rewatched on-demand, the student’s voice is never recorded (for privacy reasons).

Instead, only the teacher’s screen, face and voice are recorded.

We recommend using a computer, a laptop or a large tablet if possible!

All you’ll need is a pen, paper and calculator!

No problem!

Feel free to reach out to us at [email protected].

ONE-TO-ONE GRINDS

Our one-to-one grinds cost €35 each.

Easy!

After clicking the timeslot for your first grind, you will redirected to our checkout page where you will once again see the calendar above.

From there, each additional timeslot that you choose will be added to your basket so that you may book all of your grinds at once!

Each of our grinds students receive their own (password-protected) personalised webpage in which the recordings of all of their grinds are conveniently located. [Example]

A detailed comparison can be found right here!

All of our grinds are given by Dr. Ciarán Kenny.

Typically 50 minutes, but we’re not very strict on that.

If Mr. Kenny feels that a few extra minutes will greatly help a student with their understanding, he will gladly keep going!

Sure!

Only if a student wants them to be!

In the booking form, we specifically ask whether a student would like the grind to be recorded or not.

If the answer is yes then, after the student’s first grind, we will send them a link to a personalised webpage that will include this recording. [Example]

Note that, in accordance with EU privacy laws, a student’s face and voice is never recorded. The teacher’s face and voice, in addition to the virtual whiteboard, are instead recorded.

And don’t worry, it will be possible to rewatch the recording at least until the student’s final exam!

Our grinds take place on Google Meet.

If you are accessing the grind on a computer, there is nothing to do as the link that we provide to join the grind will open in a browser.

If you are instead accessing the grind via a tablet or smartphone, we recommend installing the Google Meet app for that device [Android] [iOS].

No!

Although the majority of our grinds students do keep their camera on, we understand that a small number of students may feel uncomfortable showing their face in an online setting.

However, at the same time, some parents and guardians may insist that their child keeps their camera on so that the teacher can check that the student is paying full attention throughout the grind.

Therefore, if a student chooses to keep their camera off, we shall assume that they have the permission from their parent or guardian to do so. 

Please also note that, although we give the option of having each grind recorded so that it may be rewatched on-demand, the student’s face is never recorded (for privacy reasons).

Instead, only the teacher’s screen, face and voice are recorded.

Yes!

The most important benefit of a student having a teacher to themselves is communication, i.e. having the ability to ask the specific questions that that student needs answered.

Note that, although all of our classes will be recorded so that they may be rewatched on-demand, the student’s voice is never recorded (for privacy reasons).

Instead, only the teacher’s screen, face and voice are recorded.

We recommend using a computer, a laptop or a large tablet if possible!

All you’ll need is a pen, paper and calculator!

We understand that a student may, for example, have had a tough school day on the day of the grind and would prefer to simply take it easy for the rest of the day.

We therefore allow a grind to be rescheduled to any available timeslot as long as that request is made more than 3 hours before the start of the grind.

Likewise, a student may no longer feel that the grind is necessary because the topic has “clicked” since the grind was booked. We wouldn’t want that student to be wasting both their time or money on a grind if it’s no longer needed!

We therefore again allow a grind to be cancelled for a full refund as long as that request is made more than 24 hours before the start of the grind.

If you wish to cancel the grind, let us know on Teacher Chat or at [email protected].

No problem!

Feel free to reach out to Mr. Kenny on Teacher Chat or at [email protected].